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GovTech

BACKGROUND

The world is constantly changing and governments need to be more receptive and integrated, to understand and respond to new technology opportunities, social challenges, and citizen needs. 

CHALLENGES AND IMPACT

New solutions, that are more integrated, enhance security and create personalized and engaging citizen experiences, entail breaking down service silos and seamlessly connecting and streamlining data and process flows. Digital transformation requires taking out outdated systems and practices and replacing them with new models based on the most relevant technologies.

View All GovTech Projects

SUGGESTED SOLUTION

The Gov-Tech Cluster promotes greater interaction between Government, Academia, Industry and Citizens (quadruple helix) to accelerate the use of the most prominent digital technology (Artificial Intelligence, High Performance Computing, Cybersecurity, IoT, Blockchain, Open/Big Data, etc.) within Government and improve the delivery of public services, by increasing efficiency and lowering costs.

The Cluster brings together a wide range of research, guidelines, tools, best practices, and people to help public sector organisations create novel optimized services or improving and integrating the existing ones.

Research Agenda

The Gov-Tech Cluster uses a combination of research, design, and technology to create opportunities and stimulate growth for public sector organisations in the following areas:

Smart City solutions for a Smart Government
In collaboration with the “Smart Cities and Regions Cluster”, the Gov-Tech Cluster helps governments to become smart, integrated, and sustainable. It supports the deployment of new technology to serve the collectivity in a collaborative and comprehensive manner and in various fields such as healthcare, building, mobility, etc.
AI-augmented government and predictive analytics
In collaboration with the “Digital Retail Cluster”, the Gov-Tech Cluster exploits AI cognitive technologies that are conquering the consumer world. It helps governments to benefit from data analytics and simulations by targeting likely problems before they explode, from spotting frauds to combating epidemics.
Data management and ethics
Data are growing and their management becomes ever more complex. The Gov-Tech Cluster helps governments in acquiring, validating, storing, protecting, and processing data to ensure their accessibility, reliability, and timeliness. It also supports governments in the field of data ethics both as the owners of massive amounts of data and as regulators of data use in terms of privacy, equity, and transparency.
Open government and Open/Big Data
In collaboration with the “Digital Health Cluster”, the Gov-Tech Cluster helps governments to create effective Open Government initiatives in terms of transparency, participation and collaboration so to “empower” citizens and have their active participation in the government activities. Open/Big Data constitute an important aspect of this process and the Cluster supports governments in ensuring their availability and usability.
Innovation accelerator and test-before-use lab
Iterative, reality-tested, safe experimentation is critical to innovation, and the Gov-Tech Cluster provides governments with a safe government “lab” for test-before-use services. In particular, it provides access to an infrastructure that facilitates experimentation with new digital technologies (Artificial Intelligence, High Performance Computing, Cybersecurity, Blockchain, IoT, etc.).

Researchers:

Zohreh Pourzolfaghar

Zohreh Pourzolfaghar is Assistant Professor at School of Business in Nationational University of Ireland(NUIM). She is a members of Lero, the Science Foundation Ireland Research Centre for Software. Zohreh formerly has been Research Fellow at Innovation Value Institute (IVI) at NUIM. She is a senior research member of the Business Informatics Group. She is the theme lead in a project investigating the application of Enterprise Architecture in Smart Cities, funded by Science Foundation Ireland (SFI). She has been Principle Investigator for an Industry Fellowship Programme, funded by SFI. Zohreh presented her work at international conferences and has published research in Journals and Conference Proceedings. Zohreh is also leading research within the Cost Action CA16222 (WISE-ACT), a European-wide network.  She has been thematic lead in a successful European Marie Curie PERFORM project. She is a member of the supervisory board of the EU project PERFORM, that focuses on Digital Retail. She has been awarded the SFI industry fellowship (2018) working with industry on topics related to Smart Cities and Building Information Management. She is the Co-PI for submitted H202 Techland proposal. Zohreh received her Ph.D. in Project Management in design process of building projects. Zohreh has years of experience working with project-oriented construction companies to improve organisatioanal productivity and their work processes.

Markus Helfert

Markus Helfert is Professor in Digital Service Innovation at Maynooth University, Innovation Value Institute (Ireland) and the Director of the Business Informatics Group at Maynooth University. He is a Principle Investigator at Lero – The Irish Software Research Centre and at the Adapt Research Centre. His research is centred on Digital Service Innovation, Smart Cities and IoT based Smart Environments and includes research areas such as Service Innovation, Intelligent Transportation Systems, Smart Services, Building Information Management, FinTech, Data Value, Enterprise Architecture, Technology Adoption, Analytics, Business Process Managem ent. Prof. Helfert is an expert in Data Governance Standards and is involved in European Standardisation initiatives. Markus Helfert has authored more than 200+ academic articles, journal and book contributions and has presented his work at international conferences. Helfert has received national and international grants from agencies such as European Union (FP7; H2020), Science Foundation Ireland and Enterprise Ireland, was project coordinator on EU projects, and is the Project coordinator of the H2020 Projects: PERFORM on Digital Retail.

Email:Markus.Helfert@mu.ie

List of Publications:

Scientific Publications
M. Alfano, A. Borruso, G. Di Chiara, G. Gibilaro, F. Passantino, C. Spataro e D. Taibi. The process of developing Open Data guidelines for the city of Palermo: A best practice of citizen participation. Proc. of Linked Open Data: where are we? (LOD2014), 20-21 February 2014, Roma.

GovTech Projects

Enterprise Architecture and Formal Modelling (EAFM)

Enterprise Architecture and Formal Modelling (EAFM)

Identifying Key Stakeholders as Part of Requirements Elicitation in Software Ecosystems (SECOs)

Identifying Key Stakeholders as Part of Requirements Elicitation in Software Ecosystems (SECOs)

A Method and Process Model for Consent Withdrawal Management

A Method and Process Model for Consent Withdrawal Management