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The CMF

Our Capability Framework gives your organisation the tools for success.

The rise of generative AI is changing the way organisational decision making works. As organisations balance AI adoption with ensuring strategic success, the challenge of the future involves becoming a true agentic organisation.

At the same time, the challenges of technology adoption, efficiency and driving measurable value remain. To succeed, the digital function at any organisation needs to manage an array of interrelated and interdependent disciplines focused on the generation of business value.

To manage these challenges IVI has developed the updated Capability Maturity Framework.

In 2009 we first published the original IT Capability Maturity Framework™, IT-CMF™. Since 2006 the IT-CMF™ has been rigorously researched, refined and adapted. The new Capability Maturity Framework allows organisations to ensure sustainable, measurable efficiency in the age of AI.

Our frameworks are comprehensive suites of tried and tested practices, organisational assessment approaches, and improvement roadmaps covering key digital capabilities needed to optimise value and innovation in the technology function and the wider organisation. The frameworks enable organisations to devise more robust strategies, make better informed decisions, and perform more effectively, efficiently and consistently.

Explore the Capability Maturity Framework in detail

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Our Frameworks are:

Integrated management toolkits covering key capability management disciplines, with organisational maturity profiles, assessment methods, and improvement roadmaps for each.
A coherent set of concepts and principles, expressed in business language, that can be used to guide discussions on setting goals and evaluating performance.
Unifying frameworks that complement other, domain-specific frameworks already in use in the organisation, helping to resolve conflicts between them, and filling gaps in their coverage.
Industry/sector and vendor independent. Our frameworks can be used in any organisational context to guide performance improvement.
Guide by a rigorously developed approach, underpinned by the principles of Open Innovation and guided by the Design Science Research methodology, synthesising leading academic research with industry practitioner expertise.

Testimonials

“IT-CMF™ provides us with a structured and systematic approach to identify the capabilities we need, a way to assess our strengths and weaknesses, and clear pathways to improve our performance.”

– Suresh Kumar, Senior Executive Vice President and Chief Information Officer, BNY Mellon

‘To successfully respond to competitive forces, organisations need to continually review and evolve their existing IT practices, processes, and cultural norms across the entire organization. IT-CMF™ provides a structured framework for them to do that.”

– Christian Morales, Corporate Vice President and General Manager EMEA, Intel Corporation

“We have successfully applied IT-CMF™ in over 200 assignments for clients. It just works. Or, as our clients confirm, it helps them create more value from IT.”

– Ralf Dreischmeier, Senior Partner and Managing Director, Boston Consulting Group

“I believe IT-CMF™ to be comprehensive and credible. Using the framework helps organisations to objectively identify and confirm priorities as the basis for driving improvements.”

– Dr Colin Ashurst, Senior Lecturer and Director of Innovation, Newcastle University Business School

To find out more about our frameworks, training, assessment and benchmarking solutions, please get in touch.

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