Joep de Reuver is a process mining consultant with a strong background in process improvement within the healthcare sector. He has worked extensively with hospitals and health insurance companies to identify operational bottlenecks, optimize patient pathways, and train professionals in applying LEAN methodologies to drive sustainable performance improvements. At Rabobank (Netherlands), Joep plays a key role in translating complex business challenges into actionable insights using process mining, enabling teams across the organisation to uncover inefficiencies and enhance their processes. He works within the Process Intelligence Centre of Enablement, which supports all process mining initiatives throughout the bank, from early ideation to full-scale implementation, ensuring data-driven transformation and long-term impact.