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Knowledge management in the digital era: a balancing act

by | Nov 6, 2017 | IT-CMF

In reading some papers about knowledge management written by my talented colleague Clare Thornley, I noticed a few areas where a delicate balance needs to be managed. Remembering vs forgetting Sharing vs information security Technology – enabler or noisemaker?...

Getting better at doing stuff: how maturity frameworks can help

by | Nov 1, 2017 | IT-CMF

There are many people who want to get better at doing ‘stuff’ in their organisation. What stuff is that? Any stuff! They might want to get better at managing knowledge, dealing with customers, or managing risk. It doesn’t really matter what sort of organisation they...